TERMS & CONDITIONS

Effective Date: July 14, 2026

Acceptance of Terms

These Terms & Conditions govern your use of the website and services provided by Clarivox LLC, operating under the brand name Clarivox Language Services (“Clarivox,” “we,” “our,” or “us”).

By accessing our website or using our services, you agree to be bound by these Terms & Conditions.

Our Services

Clarivox provides professional language solutions, including but not limited to:

• Over-the-Phone Interpretation (OPI)

• Video Remote Interpretation (VRI)

• Remote Simultaneous Interpretation (RSI)

• On-Site Interpretation

• Translation

• Localization

• Transcription

• Multilingual Language Support

• Language Consulting

Service availability may vary depending on language pair, specialization, scheduling requirements, and interpreter availability.

Service Requests

All service requests are subject to acceptance and availability. While Clarivox makes every reasonable effort to assign qualified linguists, we cannot guarantee interpreter or translator availability for every language, specialty, or requested time.

Pricing

Pricing is determined based on factors including:

• Language pair

• Type of service

• Subject matter

• Project complexity

• Duration

• Urgency

• Special client requirements

Quotes are valid only for the period specified in the quotation unless otherwise agreed in writing.

Client Responsibilities

Clients agree to:

• Provide complete and accurate project information.

• Supply accurate source materials.

• Attend scheduled appointments on time.

• Make payments according to agreed payment terms.

• Use our services in compliance with all applicable laws and regulations.

Confidentiality

Clarivox treats client information as confidential and expects all employees, interpreters, translators, contractors, and authorized representatives to do the same.

Clients remain responsible for ensuring they have the legal authority to submit documents and information for interpretation or translation.

Intellectual Property

Clients retain ownership of their original documents and materials.

Clarivox retains ownership of its website, trademarks, branding, logos, software, methodologies, content, and other proprietary intellectual property.

Unless otherwise agreed in writing, completed deliverables become the client’s property upon full payment.

Payments

Invoices are payable according to the agreed payment terms.

Failure to make timely payment may result in delayed, suspended, or terminated services where permitted by law.

Cancellation Policy

Cancellation fees may apply depending on the type of service, notice provided before the scheduled assignment, and resources already committed to the project.

Limitation of Liability

Clarivox provides its services with reasonable professional care and skill.

To the fullest extent permitted by applicable law, Clarivox shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages arising from the use of our website or services.

Website Use

You agree not to:

• Use this website for unlawful purposes.

• Attempt unauthorized access to our systems.

• Upload malicious software or harmful content.

• Violate intellectual property rights.

• Interfere with or disrupt the operation or security of our website.

Third-Party Links

Our website may contain links to third-party websites provided solely for your convenience.

Clarivox is not responsible for the content, security, privacy practices, or services offered by third-party websites.

Changes to These Terms

Clarivox reserves the right to modify these Terms & Conditions at any time.

Any changes become effective immediately upon publication on this website. Continued use of the website constitutes acceptance of the updated Terms.

Contact Us

Clarivox LLC
Operating as Clarivox Language Services

Email: info@clarivoxlanguageservices.com

Website: www.clarivoxlanguageservices.com